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  • IT support and cyber security: How the IT service desk is your first line of cyber defense

    IT support and cyber security: How the IT service desk is your first line of cyber defense

    An employee’s laptop is slow, and strange pop-ups appear. They submit a help desk ticket. On the surface, it’s a minor technical problem, a small drain on productivity. But this…

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  • A 5-point IT service desk strategy for employee satisfaction

    A 5-point IT service desk strategy for employee satisfaction

    For many enterprises, the IT service desk is often viewed as a bottleneck, synonymous with long wait times and inconsistent support. This frustration from company employees is more than an…

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  • Beyond hackers: Why your most trusted employee might be your biggest risk

    Beyond hackers: Why your most trusted employee might be your biggest risk

    We give our IT teams the keys to the kingdom to keep operations running. Yet, that access creates a massive blind spot. Recent trends show disgruntled tech workers bypassing the…

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  • 10 Cloud outages that prove you need a better backup strategy

    10 Cloud outages that prove you need a better backup strategy

    Many organizations believe that moving to the cloud automatically guarantees 100% uptime and data preservation, but history paints a starkly different picture. From accidental deletions and coding errors to physical…

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  • Rolling out zero trust security the right way

    Rolling out zero trust security the right way

    With cyberthreats escalating and major breaches costing billions, many organizations are embracing the zero trust approach, a holistic methodology that assumes compromise and requires constant verification across all devices and…

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  • Why your business website goes offline

    Why your business website goes offline

    Did you know that a delay of just a few seconds can cause nearly half of your visitors to abandon your website, costing you not just traffic but trust and…

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  • Holiday retail cybersecurity: How to stay one step ahead of hackers

    Holiday retail cybersecurity: How to stay one step ahead of hackers

    The holiday season brings a surge of shoppers and increased sales, making it one of the most lucrative times of the year for retailers. At the same time, this spike…

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  • Unlocking the power of cloud AI: Transforming business operations

    Unlocking the power of cloud AI: Transforming business operations

    Artificial intelligence (AI) has become essential for modern business. Cloud AI makes it accessible and scalable, eliminating the need for dedicated infrastructure or advanced expertise. Whether you’re a startup or…

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  • Cloud security: The hidden dangers businesses can’t ignore

    Cloud security: The hidden dangers businesses can’t ignore

    The cloud should be a secure place for business data, but cloud misconfigurations and lax security practices often leave the door wide open for cybercriminals. This article explores how to…

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  • AI-powered browsers: Useful features you should take advantage of

    AI-powered browsers: Useful features you should take advantage of

    A web browser used to be little more than a portal to websites. Fast forward to today, and web browsers have evolved into intelligent digital platforms. Thanks to AI (artificial…

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