Blog

  • IT service desk best practices: Driving productivity across your organization

    IT service desk best practices: Driving productivity across your organization

    In the modern enterprise, where downtime can cost as much as $1 million per hour, the efficiency of IT support is a critical component of business success. Unfortunately, today’s IT…

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  • New platform, new requirements: Virtualization and storage after VMware

    New platform, new requirements: Virtualization and storage after VMware

    When VMware, a leading virtualization provider, changed hands and its licensing model grew more complex, many IT teams began asking the same question: What are the alternatives? But switching to…

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  • Why AI is the new weapon of choice for cybercriminals

    Why AI is the new weapon of choice for cybercriminals

    Cybersecurity isn’t what it used to be. With artificial intelligence (AI) entering the battlefield, cybercriminals are automating threats and customizing scams like never before. Discover how AI is transforming cybercrime,…

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  • Microsoft OneDrive for Web, simplified

    Microsoft OneDrive for Web, simplified

    For business owners, Microsoft OneDrive for Web is a game-changer in managing files online. However, if you’re unfamiliar with its interface and functions, getting started can be overwhelming. This guide…

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  • From malware to phishing: Protecting your business from today’s cyber menaces

    From malware to phishing: Protecting your business from today’s cyber menaces

    Malware, phishing, and DDoS attacks are just the tip of the iceberg when it comes to digital threats facing modern businesses. This guide breaks down these risks and explains how…

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  • Goodbye passwords: Why biometric security is the future of mobile protection

    Goodbye passwords: Why biometric security is the future of mobile protection

    As our world becomes more digital, mobile security has never been more crucial. While passwords have traditionally served as the foundation of device protection, biometric authentication is redefining how we…

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  • Essential mobile security practices every business must implement

    Essential mobile security practices every business must implement

    Discover essential best practices for effectively securing your mobile devices, from using strong passwords to using virtual private networks (VPNs) and keeping apps up to date. These simple steps can…

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  • UCaaS-CCaaS convergence: Unifying business communications

    UCaaS-CCaaS convergence: Unifying business communications

    Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS…

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  • Office devices are becoming tools for scams: What you need to know

    Office devices are becoming tools for scams: What you need to know

    Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop…

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  • The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

    The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

    Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service…

    Read more: The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together