AI & Agent Services
Production AI agents,
governed and managed by
the team you already trust.
Most organizations don’t have an AI problem. They have a control problem. Soteria builds, deploys, and operates enterprise AI agents on Microsoft Azure AI Foundry and Anthropic Claude, with built-in governance, identity, and observability from day one.
Microsoft Cloud Solution Provider
Anthropic Claude Partner Network
SOC 2 Type 2 Certified
Many companies are stuck between AI hype and AI in production.
Pilots stall. Integrations sprawl. Compliance teams ask hard questions nobody can answer. The technology works. What’s missing is the operating model around it.
That’s the gap we close. Soteria treats AI as a managed domain with the same rigor as users, applications, and data, because in practice it touches all three.
Microsoft CSP. Anthropic Claude Partner. One team that operates in both worlds.
Nearly all providers are good at one cloud or one model family. We’re certified delivery partners for the two platforms that matter most for enterprise AI, and we have the production experience to back it up.
Microsoft Cloud Solution Provider
Azure AI Foundry, end to end
We design, build, and operate AI agents on Microsoft Foundry, with native Entra ID identity, Defender for Cloud security, Purview data governance, and full observability. Your AI inherits the controls you already trust.
Anthropic Claude Partner Network
Claude in your enterprise stack
Direct access to Anthropic enablement, certifications, and joint go-to-market support. We bring Claude’s leading reasoning capabilities into regulated environments where data handling and audit trails are non-negotiable.
Six service pillars. One operating model.
Engage us at any stage. Most clients start with strategy or a focused proof of value, then move into agent development, integration, and managed operations.
AI Strategy & Roadmap
Where AI moves the needle, where it doesn’t, and what to build first.
- 12-month phased adoption roadmap
- Executive enablement and stakeholder alignment
- Use-case discovery and ROI modeling
- Platform selection (Azure, Claude, hybrid)
AI Agent Development
Production agents built on Azure AI Foundry, designed for the systems you already run.
- Tracing, evaluation, and guardrails
- Entra ID identity per agent
- Single and multi-agent orchestration
- Foundry Agent Service deployment
MCP & Systems Integration
Model Context Protocol integrations that connect agents to the tools real work happens in.
- Custom MCP servers for internal systems
- API Management gateway for governance
- ServiceNow, SharePoint, Confluence
- HubSpot, Azure DevOps, Harvest
AI Governance & Risk
Approval workflows, identity, logging, and policy enforcement, designed for audit from day one.
- Audit logging and observability
- Defender for Cloud and Purview integration
- AI policy framework and use-case intake
- Access controls and data classification
Managed AI Operations
Run, monitor, and improve your agents on a subscription model. Same SLAs as our managed IT.
- Cost management and FinOps for AI
- Monthly performance and risk reporting
- 24×7 monitoring and incident response
- Continuous evaluation and tuning
AI-Enabled Service Desk
Agentic AI built into our 24×7 service desk, deflecting tickets and accelerating resolution.
- Knowledge base augmentation
- Human-in-the-loop escalation
- Intelligent ticket triage and routing
- Self-service resolution agents
A clear path from idea to production.
The same four-phase approach we use across every Soteria service line, tuned for AI delivery.
Discover
Where AI delivers measurable value, what the constraints are, what to build first.
Design
Architecture, integrations, governance, and a roadmap with clear success criteria.
Deploy
Production agents, MCP integrations, identity, logging, and evaluation in place from day one.
Operate
Managed operations, ongoing tuning, monthly reporting, and continuous improvement.
Built for the regulated, the complex,
and the unforgiving.
Dual partnership
Microsoft Cloud Solution Provider and Anthropic Claude Partner Network member. Few providers operate in both lanes.
Production experience
We run live AI agents in production today. Our team has done the hard parts: identity, audit, integration, and operations.
Governance built in
AI is a managed domain in our model, with the same controls as users, apps, and data. Compliance teams stay informed, not surprised.
Global delivery
Five regions, 24×7 service coverage, SOC 2 Type 2 certified. The same operating discipline behind our managed IT and cybersecurity.
AI services for the industries we know best.
AI is a managed domain in our model, with the same controls as users, apps, and data. Compliance teams stay informed, not surprised.
What people ask us before they sign.
What is the Anthropic Claude Partner Network and what does it mean that Soteria is a member?
The Anthropic Claude Partner Network is Anthropic’s formal partner program for consulting firms and systems integrators that deploy Claude in enterprise environments. As a member, Soteria has direct access to Anthropic’s enablement, certifications, and joint go-to-market resources to deliver Claude-based solutions to our clients.
What is Microsoft Azure AI Foundry and why does Soteria build on it?
Azure AI Foundry is Microsoft’s enterprise platform for designing, deploying, and managing AI agents with built-in identity, governance, observability, and Model Context Protocol (MCP) support. Soteria builds on Foundry because most of our clients already operate inside the Microsoft ecosystem, which means agents inherit Entra ID, Defender, and Purview controls from day one.
What is Model Context Protocol (MCP) and how do you use it?
Model Context Protocol is an open standard that lets AI agents connect to enterprise tools and data sources through a consistent interface. Soteria uses MCP to integrate agents with ServiceNow, Confluence, SharePoint, HubSpot, Azure DevOps, Harvest, and custom internal systems, so AI workflows can act across the full operational stack rather than living in a chat window.
How does Soteria handle AI governance?
We treat AI as a managed domain with the same rigor as users, applications, and data. That means approval workflows, identity and access controls, logging and observability, policy enforcement, secure deployment patterns, and a clear path to audit. Governance is built in from the strategy phase, not bolted on after launch.
Which industries does Soteria serve with AI services?
Soteria delivers AI services across insurance, energy, manufacturing, and healthcare. Our deepest vertical experience is in regulated industries where AI deployments need to satisfy compliance, audit, and operational risk requirements.
Do you replace existing teams or augment them?
We augment. Most of our clients have internal IT, security, and data teams. Soteria provides the AI engineering, governance framework, and managed operations layer that those teams typically don’t have in-house, while our clients keep ownership of strategy and business outcomes.
How long does a typical AI engagement take to deliver value?
Strategy and roadmap engagements run two to four weeks. A focused proof of value with a single agent typically lands in eight to twelve weeks. Production deployments with full governance and managed operations are scoped per engagement, but most clients see measurable outcomes inside the first quarter.
What does Soteria charge for AI services?
Pricing is engagement-specific. Strategy work is typically fixed-fee. Agent development is a mix of fixed-fee and time-and-materials. Managed AI operations follow a per-user or per-workflow subscription model similar to our managed IT and service desk offerings. We provide a clear written estimate after the discovery conversation.
Get Started
Let’s talk about what AI should actually do for your business.
A 30-minute discovery call. No pitch. We’ll talk through where you are, what you’re trying to solve, and whether we’re the right partner.