I, too, lost close friends during high school to car accidents – two in one accident. I see a lot of promise in this technology. Won’t bring back lives, but can save them going forward. Sebastian, we hope your dream comes true.
Today, we are continuing our focus this week on how we have assisted businesses in moving away from on-premise PBX system to the cloud. Today we highlight Boise First Community Center that has activities happening in their building 7 days a week. A real story, with real people and real-time application of cloud-hosted technology.
Situation: an existing on-premise 25-year old AT&T PBX, with parts failing and very limited access for reeplacements. As a non-profit entity, the cost of replacing the unit with another on-premise PBX that fit their needs was in the 10’s of thousands of dollars. The church is also a “community center”, catering to other not-for-profits during the week while still functioning as a mainstream religious denomination.
The customer needed a solution that allowed for directing and capturing calls that could not be answered both in- and out-of-hours, ability to attach multi-function analog printers/copiers, have public-accessible phones in common spaces, delineate multiple entities under one system (library, pre-school and church) and handle faxing.
Solution: Soteria utilized cloud-based hosted VoIP solution with Cisco ATA’s in conjunction with Meraki cloud-based networking.
Results: Soteria was able to shape the customer’s broadband traffic via Meraki firewall and integrate a 100% cloud-based VoIP system. With the customized auto-attendant capability, Boise First was able to route call traffic and change messaging on demand. For the multi-function printers, Soteria was able to replace the analog landline connection with a Cisco ATA (Analog Telephone Adapter) and make the system cloud-connected.
Overall, Boise First was able to forego spending thousands of dollars in capital acquisition as well as years of on-going maintenance and support costs for a new on-premise PBX. They are also able to customize the system via the customer portal and configure their phone system as they need, when they need.
Interested in seeing what a cloud-based phone system can do for you? Contact us and let’s find out!
If you would like to discuss Soteria’s portfolio of uConnect offerings, please schedule a time to connect!